Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal identification information (name, email, phone number)
• Billing and payment information for service orders
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, actions performed, time spent)
• Communications you send to us (enquiry forms, support tickets)

2. How We Use Your Information

• To provide, operate, and maintain our services
• To process service orders and billing
• To communicate updates, support, and promotional information (with consent)
• To improve our products and website experience
• To comply with legal obligations

3. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and delivering services (e.g., payment processors, hosting providers), subject to confidentiality agreements.

4. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy or as required by law. Account data is retained for the duration of your account and up to 2 years after closure.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (right to be forgotten)
• Withdraw consent where processing is based on consent

6. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can control cookie settings through your browser. Essential cookies required for site functionality cannot be disabled.

7. Contact

For privacy-related requests, email privacy@adoptsys.com.